Customer Support

Customer support is available via phone or email. Support hours are 8:30am to 5:30pm Central time Monday - Friday.

After hours support is available for customers under original warranty or those with an active service agreement that includes the 24/7 support option.

To reach us after hours, weekends and holidays call 800-601-6991.  The line will be answered 24/7. Please leave a detailed message with the operator and your call will be returned as soon as possible.

A new Customer Support Portal is now available to all customers and requires a user name and password that must be obtained in advance.  Please contact Kim at 800-601-6991 or complete the form below with your request.

You can also reach us via email by completing the form below at any time and someone will respond as soon as possible.